ecuadorecolodge.com

Please read our terms & conditions before proceeding with your reservation. Remember, Pacha is our home, so we do not receive any visitors without a previous booking.

You can communicate with us in Spanish, English and French.

For adventure tours visit KAYAK ECUADOR

✅ Check in – 15:00pm
✅ Check out – 12:00pm

 

*Early check in – from 09:00am

➡️ $9,00 per room

*Late check out – until 19:00pm

➡️ $9,00 per room

🌿 Our prices do not include 12% Ecuadorian taxes and are not negotiable.

Cabins/Rooms Booking Policies - Terms & Conditions

ecuadorecolodge.com ecuadorecolodge.com How to pay an online cabin/room reservation ?

A 50% deposit is required to book a night. This transaction can be done through a remote payment with credit card, a bank transfer to our company’s account in Ecuador, or paypal. The other 50% must be payed at your arrival to proceed with the check-in.

ecuadorecolodge.com ecuadorecolodge.com Cancellation policy - Cabins/Rooms

⤅ If a cancellation should occur four (4) days (or more) previous to your check-in date, you will receive a full refund minus a 10% (processing fee) of the full amount of your booking. If you do not wish to receive a refund, you can reschedule up to one year from the original check-in date with no additional fee. All reschedulings are subject to availability and rate changes.

⤅ If a cancellation should occur three (3) days (or less) previous to your check-in date, no refund will be given and you will not be able to change the dates of your reservation.

⤅ There are no exceptions to the Cancellation Policy.

ecuadorecolodge.com ecuadorecolodge.com NO SMOKING NO DRINKING inside the cabins/rooms

It is not allowed to smoke/drink alcohol inside the cabins/rooms. By booking a night in pacha you are accepting the possible fees that may occur if you do not follow the lodges' rules.

ecuadorecolodge.com ecuadorecolodge.com Bedding policies

We have white & clean bedding, so by booking a night in pacha you are accepting the possible fees that may occur if we find stains or other damages in the sheets, duvets, towels, curtains, walls, others.

ecuadorecolodge.com ecuadorecolodge.com Right of admission

For safety reasons, we reserve the right to refuse service/entrance; without a refund, to anyone at anytime who poses a potential risk on the lodge, who is suspected of being under the influence of drugs or alcohol, or might be having a suspicious/disrespectful attitude towards the staff or other guests.

Programs/Tours Booking Policies - Terms & Conditions

ecuadorecolodge.com ecuadorecolodge.com How to pay an online program/tour reservation ?

A 50% deposit is required to book a program/tour. This transaction can be done through a remote payment with credit card, a bank transfer to our company’s account in Ecuador, or paypal. The other 50% must be payed at your arrival to proceed with the check-in.

ecuadorecolodge.com ecuadorecolodge.com Cancellation policy - Programs/Tours

⤅ If a cancellation should occur 14 days (or more) previous to the start of the program/tour, you will receive a full refund minus a 10% (processing fee) of the full amount of the program/tour cost. If you do not wish to receive a refund, you can reschedule up to one year from the original start of the program/tour with no additional fee. All reschedulings are subject to availability and rate changes.
⤅ If a cancellation should occur 13 days (or less) previous to the start of the program/tour, no refund will be given.
⤅ There are no exceptions to the Cancellation Policy. It is your responsibility to be at your program/tour’s scheduled start and departure. Please remember to account for weather conditions, traffic, etc.

ecuadorecolodge.com ecuadorecolodge.com Assumption of risk

By booking a program/tour with Pacha Ecolodge or Kayak Ecuador, you are automatically accepting, understanding and assuming all the risks inherent in this whitewater activities, jungle trekkings, or any other outdoor activity. That you understand that as a result of the inherent risk in this activities, you know you may get hurt, die, or damage your belongings. If any of these occur, you understand that you cannot make a claim, sue, or expect Pacha/Kayak Ecuador to be legally responsible or pay for any damages.

ecuadorecolodge.com ecuadorecolodge.com Right of admission

For safety reasons, we reserve the right to refuse service to anyone at anytime who poses a potential risk, who is suspected of being under the influence of drugs or alcohol, or who is deemed unfit to do any activity. We also reserve the right to alter your trip without an allowance of refund.

ecuadorecolodge.com ecuadorecolodge.com Trip change policy

We reserve the right to alter your scheduled trip without notice or allowance for refund. Trip Changes may occur because of Weather conditions.

ecuadorecolodge.com ecuadorecolodge.com Solo Travellers

Important Note: If you are a “solo” traveller or you are willing to have a private program, an extra 30,00% will be charged in your final payment.

Most frequently asked question

ecuadorecolodge.com ecuadorecolodge.com How do I get to Pacha?

? You can get to the lodge by bus, which will drop you in the front door of Pacha (if you are coming from Quito) - This might be around $7,00-$12,00; you will probably be in the bus around 5 hours depending on where you took the bus.? By shared taxi: $20,00/person going to/from Quito & Tena/Archidona at 05:00am and 17:00pm every day; they will pick you up wherever you are in Quito or Tena/Archidona ➡️ +593 987 529 599 / +593 990 489 374 / +593 6 3018 660/ E-mails: transtoursjvr@hotmail.com | info@transtoursjvr.com.? In your own vehicle, parking is for free! It should take you around 3 hours to come in your own vehicle from Quito.

ecuadorecolodge.com ecuadorecolodge.com Which currency do we use in Ecuador?

USD - United States Dollars

ecuadorecolodge.com ecuadorecolodge.com How is the weather in Pacha - Archidona/Tena, Napo province?

Archidona, the small city 15 min away from Tena, is located on the valley of the Misahuallí River, at an altitude of 577 meters above sea level, in the Amazon Region of Ecuador.It is located in the south of the province of Napo, its climate on average is 25 degrees Celsius, being hot-humid due to the presence of the jungle. Its humidity is 90 to 100%.The Misahuallí river passes to the west of the city. It can be very hot some days, very rainy and a little bit windy/cold in the nights.

ecuadorecolodge.com ecuadorecolodge.com Are we pet friendly?

No, sorry for that! But you will find Samu, our rescued husky in the Lodge.

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